New Concept’s board of directors are dedicated to delivering a continuous quality improvement program. It ensures New Concept delivers a consistently high level of service throughout our extensive and diverse business globally.
- Per our mission statement, we have been dedicated to deliver “Quality work on time”.
- We have appointed a qualified consultant to do an ISO9001 audit to certify us.
- We have quality management systems and controls in place with documented protocols and checklists.
- We are improving systems to offer greater transparency for our clients, partners and suppliers of our service delivery processes.
- Quality assurance is demonstrated through references and reviews by our clients.
- Where potential quality lapses arise New Concept will provide suitable preventative and corrective measures.
On behalf of the Board of Directors – New Concept